About Us

The Watch Factory

We are one of the biggest retailers of watches in Rajasthan, with five outlets in Jaipur offering 40 prestigious national & international brands. Our success is due to the long, continued relationships with our customers. Whether you’re shopping with us for the first time or have bought from us many times before, our goal is to make your shopping experience as informative and as easy as possible. In addition to our website services, you can phone and speak to our experienced customer service representatives for more personal and spontaneous assistance. Your comfort, security and confidence are our utmost concern.

Learn More

Authorised Dealer

 The Watch Factory is the authorised dealer of over 40 national and international brands of watches. This means, you can be 100% sure of the authenticity of the watch from your favourite brand!

Manufacturer’s Warranty

Unlike in case of online purchases, you get manufacturer’s warranty and not the retailer’s; when you buy from The Watch Factory. The Watch Factory has authorised service centres for the brands. So, in case anything goes wrong with your watch within the warranty period, it will be taken care of by the watch company who manufactured it.

1-year free service

Additionally, we have our own, state-of-the-art watch workshop and you get one whole year of free service for all products bought at The Watch Factory.

Watch Servicing

Apart from warranty services, we have authorised service centres for any kind of watch repair or servicing required including battery change, replacement of a spare part, strap replacement, etc.