Please read the following terms and conditions carefully. You shall have access to the website as and when you agree to bind by the terms and conditions below. All rights are reserved by the company to alter, amend or change these terms and conditions at the sole discretion. Notification of any such amendments or modifications will be updated on the website itself. It is our humble request to not access the website in case you do not agree to the terms and conditions.
Regardless of your status as a registered member or a visitor by the use of information, tools, features and functionality that are located on this website, you concur to be bound by this agreement. Along with it, you agree to be bound by the terms and conditions too. The company is suggestive of the fact that whether you are a registered member or a visitor who will take use of services provided by the company must read all terms and conditions provided. The aforesaid terms and conditions will be saved for future references or any personal record of your own. You are hereby allowed to bring it out in printed form.
The company clearly defines that the services being offered or provided by website and the following agreement that you have to be bound by necessarily is mainly for individuals/ entities which are allowed to enter into and also be bound by legal contract in accordance with the law. In any case, if your age doesn’t allow you to enter into legal contract or any other specified reason, then you are also restricted from the utilization of services provided by the website or in any way enter into this agreement. Under parental supervision, you may utilize services such as order products.
You accept this agreement and hereby utilize the services meaning that you are the sole representative of the legal contracting age and operating site under parental supervision to the company without making the agreement invalid.
You ensure the confirmation by having valid authority and right to do so on behalf of them by representation of particular companies or any individual, third parties or any other entities in the event. You are permitted to bind such kind of individuals, companies, third parties, entities by entering this agreement. We do not intend to provide you with nature of certificate, guarantee or warranty of given any professional advice and is only meant for informative and guideline purpose. You agree and give full acknowledgement to the fact that you understand the restrictions put on the limited use and also agree that you will not be reliable of the information and material provided on the website for any other purpose which is unintended, by accessing, browsing or using this site.
By providing your agreement in actual matters, the responsibility of determining certain requirements will be solely yours. We sternly prohibit any unauthorized use of systems connected to this website, included but not restricted to our website, misusage of passwords or information that is put up on website.
By your acknowledgement, the company may provide disclosure or transfer information that is provided by you through this website to (1) our affiliate or information providers (2) under your permission to any third party (3) Due to compulsions under law; we may have to disclose information on legal terms. By your consent for transmit, transfer or processing such information, through any country in the world as deemed to be necessitated, and by utilizing the information being provided through this website, you hereby agree to all such transfers.
By your acknowledgement, we state that utilization of the website will be monitored, tracked and recorded. This will only be done under your consent.
You are obligated to stay familiar with the “terms and conditions” of current version that is posted on website in session wise manner.
We have your implicit agreement on binding to the revised terms and conditions by continual access to this website or its services.
- Description of service and products:
The opportunity to buy products is provided to you by the company. The company will ship your products with full entitlement to its payment for the services, upon placing any order. The display of all products and information includes an “invitation to offer” on the website. As per the details in the agreement, your purchase order includes offer which is fully subjected to the listed terms and conditions. It is upon the company to accept or reject the offer in its discretion that cannot be contested by user.
The display of product colors on the website is accurate as far as the company keeps knowledge of. But the visibility of colors also depends upon the screen that you’re working on. Therefore, the company provides no guarantee of the visibility of colors on your website. No guarantee or warranty will be provided by the company regarding the accuracy, reliability, completeness or error less description of products. The company has the liability to refund full amount during purchase that is returned unused, unsoiled and in condition of resale, in case if a product is not the same as described on the website.
While purchasing you may find huge selection of premium watches along with some necessary information which will help you in guiding so as to purchase the right product for you.
- Your obligation and covenants towards the products:
Along with other covenants included in agreement, by the order of products on this website, you concur and expressly acknowledge that:
- The re-delivery cost along with the initial cost will be paid back to you in case of non delivered or wrongly delivered product by the company due to some error in the information provided.
- You are solely responsible for the authenticity of personal information provided by you such as your contact details, name and address, bank or credit card details and thereby lead to no misinterpretation or fraudulency from your side.
- You are required to check the production description thoroughly before placement of order and also agree to be bound by sale conditions provided in description of the term.
- Information required from you:
The company provides the confirmation that the machinery employed by company is user specified and no personal information is been maintained, stored or tracked on the server of third party or the company itself. Such information will stay on your server or machine all the time.
- Order for and supply of Products
- Submission of your order is required for purchase of product as provided in detail on the website.
- After submitting order, the intention to buy product is exhibited and the same cannot be canceled, except when provided.
- The company will accept orders for processing depending on the information provided and subjecting to the verification of the company.
- The processing of orders will be done after payment has been accepted by the company.
- Order confirmation done through mail
- Best efforts will be put by company to make sure that order placed is processed or not, after knowing the availability status of the product.
- Pricing and payment:
- The product along with its price is described on website and formed into legal terms by reference. The currency used to denote prices is Indian rupee.
- At the discretion of company, changes many take place in prices, products and services.
The company will make use of unified efforts to assure the exactness of price and price related information posted on website. But, the company will produce final decision in case of any discrepancy.
- If unwanted mistake is done by the company while quoting price, then you will receive notification of the specific error before processing payment. You may choose to readily accept the right price or go for cancellation of order.
- The following types of payment will be accepted by company: online payment via credit or debit card, net banking 2. Deposit of cash on our bank account or store
- You hereby agree, understand and give confirmation by stating that the card details you submitted are totally correct and in exact terms, provided that they are under your ownership.
- The company does not hold any liability for any credit card fraud. The user is held liable for fraudulent use of card and to prove it otherwise will be on the user.
- All rights are reserved with the company for recovering product cost, collection charges, attorney’s charges, etc along with other remedies listed under law and equity, from any fraudulent user.
Moreover the company has rights reserved to begin any legal proceedings against any fraudulent user of website or any other lawful acts or omitting acts within the contract of these terms and conditions.
- Delivery and payment:
- The company will not claim any guarantee of the accuracy for finish and the appearance of the product as per your order depending on how it is displayed on the website. If you purchase and product or obtain any of the services from the website, then it may not meet your expectations as far as quality is concerned. Some alteration may be there in the order done by you. The company will intimate you about it. In case of any disagreement from your side, the company may refund the amount or provide you with credit note.
- Upon company’s shipment to the shipping carrier, the title and risk of loss shall be brought to you for the products that you have ordered.
- The delivery will be made on best effort basis by the company after accepting the order with respect to happenings that are beyond the control of company, the shipment of products will be made within 15 days of accepting the order.
- The company will notify you the dispatch details and allow shipment of products to your mail address while placing order. You must immediately contact company in case you do not receive your order within the reasonable period of time.
- You are required to check the product along with the receipt for accuracy and correctness.
- All rights are reserved with the company in case of cancellation of order when request of order is not acceptable. You will get refund from the company under such cancellation. You have no right to contest as such kind of cancellation is at the sole discretion of company. The reasons for the cancellation of order could be because of non availability of product, inaccuracy in product or information of price, or due to fraudulent or wrong use of payment method adopted by you. The company will communicate / notify you about any such cancellation.
- If you wish to cancel any order, in such situation, please refer to for the company’s cancellation and refund policy.
- Links to third party sites:
You are required to provide us with your personal information in order to collect data or information from third party websites. The maintenance of such third party websites will be done by financial institutions such as your bank account or where you have created some liabilities with. The company refuses to suppose any obligation for exaction of information maintained by third party websites, in terms of updating, accuracy, deletion or non delivery or failing to store data, etc. the website or third parties may be linked to other World Wide Web sites or sources. A separate organization meant for keeping third party websites in control and as governed by the terms and conditions, alone holds the responsibility for operating the content on the website. The company provides links to make operations convenient and including links does not mean endorsement to the site with which it’s linked with.
As the company has absolutely no control over such sites and sources, therefore you accept and agree to the fact that company does not hold the responsibility for making available the external site and resources and has no role in endorsing or liability for the content, products, advertisement or materials displayed on such sites and resources.
- Registration and use:
By your honest agreement, you are held responsible for maintenance of confidential information provided to the company during registration process, including your login- ID, email address and passwords. You are solely responsible for action being taken under your email address, password or account and that you make sure to exit the account after each session for security concerns.
You will be receiving correspondence, notices and any other communication to your respective email address by the company. It is your duty to update or modify if any change occurs in your email address.
Utmost secrecy and security measure shall be taken by company to make sure any misuse of information by any third party. If you become aware of any unauthorized, fraud or misuse of information, then you are requested to contact the company at . the company does not hold liability for occurrence of any unwanted loss or damage if you fail to comply with this section.
- Legal uses:
Furthermore, you completely understand and accept that your right for utilization and accessing the services offered on website are private and not to be transferred to any third entity.
The authorization to access and utilize the services must only be for lawful and legal purposes by you.
By undertaking and stating the use of services, no impersonation or misinterpretation of any person or entity will be done by you. The services will only be availed by you and for your own purpose. You undertake and state that you are authorized for representation of any individuals, companies, third parties or any entities in case you desire to represent them. The company states that it is in no way responsible or liable for the consequences arising out of any such actions taken by you. You shall update the company if there is any modification in information relating to registration.
In the event, there may be interruption while you access or use services on the website due to certain reasons which consists of, without limitation, equipment malfunction, updating periodically, maintenance or repair of website , or any other action on website that it may choose to take at its discretion. We ensure utilization of best efforts to provide you with services without any interruption or hindrance. But, the company does not provide any warranty for the functionality, operations, security or accessing the website will be error free or without any interruption, or that correction will be made to defects, or that website of the server will be virus free and have no harmful elements, whatsoever. You hereby agree to undertake access at own risk and ensure that access is fully subjected to these terms and conditions. The company does not hold liability for damages concerned with your usage of or when you are unable to access the website.
- Storage, deletion or transport of data
The data must be exclusive and solely yours that is provided by you to the company. In the event, you are allowed to make use of removal or deletion of data, either fully or portion wise, as per your wish. You may do so, by notifying the company about its removal or deletion.
You are required to provide in writing form if you desire to get full or some portion of data, that belongs to you be removed or deleted by the company. The company will do the needed task and notify you at the same time, after receiving such request by you. No copies of such data will be kept with the company on its server or any other place.
The company provides warranty of the fact that it cannot gain access to such deleted information at any point of time. The company will cease any contacts, information or access that it contained before deletion related to such data, material or account. The company’s server might have some portion of your data either in backup or transaction logs. The maintenance of these is only for sole purpose of backing up or providing services in any case of malfunction or damage to our server while keeping continuity in our services without any interruption.
You may receive notices, communication, or alerts from time to time by the company. You will be sent these alerts or communication in direct manner by the company. You hereby agree to receive email alerts and SMS communication from us which is for carrying out transactions, promotions and totally informative in its nature, as you provided your email id and phone number on the website or through particular events organized by us. In case you have suppressed the receipts or disabled or marked alerts or any communication as junk, you are recommended by company to activate your alerts so that they reach to the right place. Communication from our side will be fully service related and you have the choice to unsubscribe/ disable communication as per your wish.
If there is any change in your email address, then it will be applied to all alerts. If you receive any email from the company or through any of the websites mentioned, including its content or attachments, then it is only for grabbing the attention of the addressee and may also be privileged. You are not permitted to copy, forward or disclose any portion of message received or its attachment if you are not the addressee and the company requests you to delete said message from your system if you have received it due to some error, by notifying us immediately. It is in your agreement and acknowledgement that communication through internet cannot be fully secure or error free. So, information that the company sends via internet could be intercepted, corrupt, lost or may contain virus. Therefore, the company is not responsible or liable for any errors or omissions in messages received, arising out of internet transmission.
- Rights granted by you
You are required to provide us with information, data, password, username, personal identification numbers and other material your timely feedback, suggestive ideas, content, etc. as per the provision of services. You agree to grant the license and access to utilize the same to the company, on behalf of you in order to provide our services.
The sole purpose for utilization of such information is only to provide the services and not for other purposes. You have the authorization for submitting or representing the third party on behalf of which you are providing us with the information, as you agree to warrant and represent the same. Further by your acknowledgement and agreement, all these material, suggestions, feedback may be used for without putting any restriction or obligation on company in form of payment or fee or limiting other actions like marketing, promotions, advertising or other purposes.
You provide authorization to the company to access your accounts that are maintained by third parties on behalf of you, acting as your agent, by utilizing the service. The company will connect you directly to website for third party that you have identified as and when you use specific feature of another additional service account. The username and password provided by you will be used by company to log into your account on the site. Therefore, by your authorization and permission, the company shall use the information that you have submitted to the company (account password or username) to achieve the foregoing and for configuration of service to check its compatibility with third party sites for which the information has been submitted.
- Your postings on website:
You have our encouragement and permission to be able to post content or message on public forums/social media portals, blogs and other locations on the website. By your agreement and acknowledgement, you hold the responsibility for the matter included in any messages or content that you have posted on forums, blogs or any other websites. The company further asks for your representation and warranty that you hereby have essential rights for being able to post such messages or content on public forums and grant us with perpetual, worldwide, royalty free, non exclusive. Transferable and sub licensable right to utilize, reproduce, distribute, display, modify, amend, etc such type of data or information for promotion, modification or redistribution of this website, by inclusion of preparing any derivative works , in any way or medium, with absolutely no restrictions. By your agreement, availability of the rights being granted above must be to each and every user of this website. Furthermore, you are required to make an independent choice by informing the company about submitting your personal information if you wish to utilize a forum, blog or any features available on website. Any third party can read, collect or use the personal information submitted by you on these blogs, forums or any community features. You information can be misused or misappropriated on these public forums. The company does not hold responsibility or liability that has been submitted by you on public platforms as such actions are not under the control of company.
The company has all rights reserved to stop your participation on public forums in can you violate this condition.
- Intellectual property:
By your acknowledgement and agreement, this website and any other important software, utilized in link with the website, holds confidential and proprietary data, by gaining protection from intellectual property and other laws. Furthermore, by your acknowledgement and agreement, that any content or software on this website including its display and texture (e.g. Text, graphics, images, logos and button icons) photographs, editorial, content, notices, software, including html based computer program and other data in protection with national and international law, concerned with copyrights, trademark, service marks, patent or other proprietary rights. By your agreement, you shall not modify, rent, lease, loan, sell, distribute or process creation of derivative work this is website based, the services offered to you or any software for the utilization, except when you have authorization of company. By your acknowledgement, the website, contents and its software are duly licensed and in ownership of the company, with full protection by copyright laws in India and under provisions of International treaty. Hence, the registration and ownership of all trademarks, service marks and logos whether utilized or displayed is by their respective owners. The company website should not contain anything as construed as granting as it implies, estoppels or otherwise, therefore a prior permission in written form is required by the company or by the respective owners to be able to utilize the license or have right to use any of the trademarks, service marks, logos displayed on the website.
A print or a copy of information may be downloaded or printed by you, displayed on website for personal, internal and non commercial purposes. You are expressly and explicitly prohibited to distribute, reprint or electronically reproduce any content from this site, in whole or in part for any other purpose without prior written permission.
- Prohibited activities:
You agree not to do the following:
- Upload, post, email, transit or otherwise availability of any content which is unlawful, harmful, threatening, abusive, harassing, torturous, defamatory, vulgar, obscene, libelous, in invasion with another’s privacy, hateful, racially, ethically or otherwise to be objected.
- Impersonating any person or entity including but not limited to officials, directors, employees, agents, authorized representatives, forum leaders, guides or hosts, or falsely stated or otherwise, misrepresented any data or accounts.
(c) Forge headers or otherwise manipulate identifiers to disguise the origin of any content or material for transmission or provided through site. (d) Collection or storage of personal data about other Users (e) Interference with or disruption of the website or servers or networks connected to the website, or disobeying any requirements, procedures, policies or regulations of networks connected to the website; (f) violation of any applicable local, state, national or international law, either with intention or without it.
(g) Upload, post, e-mail, transmit or otherwise make available any material containing software viruses or any other computer code, files or programs designed to interrupt, destroying or limiting the functions of any computer software or hardware or telecommunications equipment; (h) Upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation, except in specified areas that are designated for such purpose of posting such mails or messages by company; (i) Usage of any robot, spider, scraper, deep link or other similar automated data-gathering or extraction tools, program, algorithm or methodology for accessing acquiring, copying or monitoring this website, either wholly or in parts. (j) Usage or attempt of usage of any engine, software, tool, agent, or other device or mechanism (with inclusion of without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search website, other than the search engines and search agents made available through service and other than that generally available third-party web browsers (such as Microsoft Explorer).
(k) In the event, an attempt to decipher, decompile, disassemble, or reverse-engineer any of the software that consists of or in any way makes up a part of website or specified service. (l) Posting or transmitting any message, data, image or program that leads to violation of the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion; (m) No interference with other Users' use of the service by you, including, without limitation, disrupting the normal flow of dialogue in an interactive area of this website, deletion or revision of any content posted by another person or entity, or taking any action that imposes a disproportionate burden on the service infrastructure or that negatively affects the availability of the service to others. By your agreement, any employment or other relationship formed by you or attempted to be formed with an employer, employee, or contractor whom you contact through areas of this website that may be designated for that purpose is between you and that employer, employee, or contractor alone, and not with the company.
- Cancellation and refund policy:
The Company provides You cancellation and refund opportunity on your purchase through the website, in the event that you are disappointed with Your purchase, provided You meet with the following conditions given below: (a) Cancellation of an order should be initiated within 24 hours from the time of dispatch of the product (ie within 24 hours after the customer receives the email of the product dispatch with tracking ID). Post the receipt of the order cancellation request, refund will automatically be processed and the amount will be credited back into his account within 10 working days. (b) A product must be returned only if it is a wrong product received and the return request must be initiated within 48 hours of the receipt of the product. (c) In case a damaged product is received, the customer must call The Watch Factory helpline at (064- 332- 1233) within 48 hours of the receipt of the product. (d) If a cancellation request is initiated after 24 hours from the time of dispatch, the customer must first receive the product from the courier partner, and then return it to The Watch Factory in perfect condition*. (e) All returns of products must be sent to the following address: The Watch Factory Ltd. 29-30, Narayan Singh Circle, Jaipur, Rajasthan 302005 (f) Any product returned by a customer must be in perfect condition*, without any wear and tear or breakage. The return shall be accepted after compliance with quality standards of WatchFactory.
(g) Refund process shall be initiated within 48 hours of receipt of a returned product, after it has been cleared by quality check guidelines at WatchFactory. (h) The refund shall be credited directly into the account of the customer within 10 working days, from the date of initiation of the refund request. (i) No refund shall be processed for any product returned by the customer to The Watch Factory centre, which has damaged or lost parts, or has not passed the quality guidelines at The Watch Factory centre. (j) Customers shall need to designate reliable courier partners for return procedures. The Watch Factory customer care will suggest courier partners for returns if any customer seeks such information. However, any suggestion from the WatchFactory customer care is not obligatory, and customers are free to engage with a courier partner of their choice in order to ensure safe delivery of the product. (k) The freight amount paid by the customer for such a return shall be credited back to the customer either in the form of reward points or refund to the designated customer bank/credit card account. *PERFECT CONDITION IS DEFINED AS BELOW – 1. Watch must be free of wear and tear, scratches or breakages. 2. Watch must be accompanied with the warranty card. 3. The serial ID of the returned watch must match the serial number recorded at the time of dispatching the watch to customer. 4. WatchFactory service centre will inspect the watch for any change of movement with regard to the internal watch parts. This is to check whether the watch casing has been removed and internal mechanical parts have been tampered with. 5. Company packaging box of the watch must be free of any wear and tear. This policy is only for customers in India and we won't be able to provide cancellations or refunds to our international customers due to prohibitive shipping costs.
- Security and privacy:
- Security of Information:
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We constantly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges. We do not and will not sell or rent Your personal information to anyone, for any reason, at any time, except (i) if it is in response to a valid legal request by a law enforcement officer or government agency or (ii) when You have explicitly or implicitly given Your consent, or (iii) to utilize the same for some statistical or other representation without disclosing personal data.
We only reveal those numbers of your account as required to enable us to access and provide you the required services relating to your accounts. We make every effort to allow you to retain the anonymity of your personal identity and You are free to choose a login ID email address and password that keeps Your personal identity anonymous. Access to Your registration information and your personal financial data is strictly restricted to those of our Company employees and contractors strictly on a need-to-know basis, in order to operate, develop or improve the service. These employees or contractors may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
With the exception of a login ID in the form of an email address, which may be provided on an anonymous basis, and your third party account information, which is required for providing services, the Company does not require any information from you that might constitute personally identifiable information. It is important for you to be protected against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer. As described in this Agreement and with your consent, the Company will from time to time connect electronically to your online bank, credit card and other online financial accounts to process your orders. Conditions of Use, Notices, and Revisions
The information contained in this website is for general informative purposes only. The information is provided by the watch factory and while we endeavor to keep the information updated and accurate, we do not represent or warrant in any way, express or implied, for whether the data is complete, reliable, suitable, accurate or available with subject to website or information, products, services or related graphics displayed on website for any purpose. You may at your own risk place reliance on any such information. We will not be liable for any loss of damage, in inclusion with, without limitation, indirectly or consequential loss or damage, arising out of loss of information or profits arising out of the utilization of the website.
You have the ability to link to other websites that are uncontrolled by the watch factory through this website. The company has no control in any way over nature, content and availability of these sites. If any link is included then it does not imply that views expressed within them will be recommended or endorsed in any way. Any effort is put in for smooth functioning of the website. However, The Watch Factory does not take the responsibility or liability if the website is temporarily not available due to issues in technicality that is not under control of company.
- Indemnity by you
You are responsible to defend, indemnify and hold, without any harm to the company and its officers, shareholders, directors and employees from and against all loss, damages, claim and expense, with inclusion and not being limited to attorney fees, wholly or in portion arising out of attributable breach in your agreement, any misinterpreted or misused service that you have offered, or any negligence, unreasonable or inappropriate usage of services available on the website.
The following agreement must be applicable and binding on you and the company, unless terminated, as given below:
- You are to provide a written notice of at least three business days.
- For any reason, the closing of your account by you or the company immediately.
- In case of breach of any of these terms and conditions, whether by intention or implication, the company may terminate this agreement and force closure of your account if such thing comes to knowledge.
- The agreement may be terminated by company if it requires expressing direction of law. All termination notices are to be forwarded to email@example.com . It is expressly stated by the company that this service (including without limitation, underlying network system, software, server, various directories and listings, various messages and news and bulletin board, blogs, tools, information and database) is meant for end users who have legal and lawful permission to enter into this contract. This service is not meant for utilization by minors or people with no legal permission to enter into valid and binding contract. If it comes to knowledge of company, from authentic or valid resources that some end user does not meet this particular criteria then company will have to force the closure of account of said user leading to deletion of information and content related to that end user without being obligated or liable towards such end user from the record of company.
This website is controlled and corporate by company from its corporate office in Jaipur,Rajasthan and does not represent these materials as appropriate or available for utilization in other locations. You are solely responsible for compliance with local laws if you utilize this website from other locations. The agreement will be treated as per its execution and performance in Jaipur,Rajasthan and shall be governed and construed according to local domestic laws of India (regardless to conflict with laws and principles). Any of the legal proceedings that arise in connection with the agreement must be brought to Jaipur,Rajasthan. All disputes that may arise shall be solved at Jaipur jurisdiction.
- The language used in this agreement shall be used to interpret as to its fair means and not in strict manner against either party.
- If any part of this agreement should be invalid or not enforced, that portion must be consistent with the applicable law and rest of the portion shall stay in force and effect without being impaired or invalid.
- This agreement shall proceed to the extent that anything in association with this website is conflictive or inconsistent with this agreement.
- If company fails to enforce any provision of the agreement, then it shall not be deemed as waiver of such type of provision nor of right for enforcing this provision.
- Any amendments in this agreement must be taken by either the same electronic means as used while entering into agreement or in written form, specified to the agreement, executed by both parties.