Shipping policy

Delivery Timeline

We aim to dispatch all orders within 24 hours of purchase.

Domestic Deliveries (India)

● Jaipur & nearby regions: 1–2 business days
● Major Indian cities: 2–5 business days
● Other locations: 3–7 business days

All domestic orders are shipped via reliable courier partners such as BlueDart, Delhivery, or DTDC.
A tracking link will be shared once the shipment is dispatched.

International Deliveries

● Delivery time: 4–12 business days
● Shipped via DHL or other international courier partners
● Tracking link provided

(Customs duties, if applicable in your country, are payable by the customer.)

Shipping Charges

India

● Free shipping on orders above ₹1,000
● Orders below ₹1,000: ₹300 shipping fee
● Cash on Delivery (COD): Additional ₹100

International

● Shipping cost: ₹4,500 ($60)
● Import duties/taxes (if applicable) to be paid by the customer at delivery

Packaging & Safety

Your order is packed with extra care using shock-resistant packaging designed to protect premium watches and accessories.

We take responsibility for any transit damage until the order reaches you.

Customer Support

For any delivery-related queries, you can contact us at:

support@watchfactory.in
1800-891-2866